REFUND POLICY

All our clients are very important to us, that's why Balaji Advertising ("Company"), has created the
following Refund Policy to let You know how we handle the refunds for the goods ordered and bought on
our website https://balajiadvertising.com/ ("Website").
The terms "You," "Your," and "Yours" refer to the entity/ person/ organization using our Website. When
this Policy mentions "we", "us,", and "our" it refers to the Company and its subsidiaries or /and affiliates.
The term "goods" refer to any product or item bought on our Website by You.
This Refund Policy is governed by our Terms of Services.
For any questions regarding this Refund Policy or any requests regarding the refunds and returns, please
contact us by email jnanitya@gmail.com, phone 9981730622 or other contacts provided below.
You have the right, without giving a reason, to return the goods within 10, if it has not been used, damaged
or its appearance has not substantially changed, that is, the appearance of the product or its packaging has
been made only such alterations as were necessary to inspect the goods received.
The right to withdraw from a distance contract within 10 without giving a reason does not apply to legal
persons (e.g. companies, entrepreneurs).
This Return policy does not limit Your statutory rights to withdraw or rights You may have in relation to
incorrect, damaged or defective goods.
Standard Returns
Any goods that You wish to return must be in the original packaging and unopened, in a condition fit for
resale. If the Goods to be returned do not meet these conditions, we will be unable to offer a refund.
You must place your refund request within 10 of delivery of the item.
Please contact our Support to begin the return and refund process, Support team will walk you through the
process and help you.
In case of the return of the goods, you will be responsible for paying the return shipping costs.
You must exercise return right responsibly and return the product in the original neat packaging, as well as
return all complete parts of the product. You are responsible for the complete set of the returned goods. If
the goods are not complete, we won't be able to accept the returned goods and issue a refund.
Once the Goods have been received and checked by our staff, a refund will be authorised by the same
method that the payment was made. Depending on your financial institution, refunds can take up to 30 to
be credited to your original payment method. In all cases we have the right to suspend the refund until the
good are received back and inspected.
If You fail to meet the deadlines of our Return policy, we will be unable to offer a refund.
Defective goods
In certain cases, such as defective, damaged or wrong goods, you may be required to provide evidence of
the issue, such as a photo or video, or to return the item to receive a refund.

You must contact our company at jnanitya@gmail.com within 10 upon purchase and provide detailed
information, such as:
 Proof of purchase
 Information about the defect, failure or missing part of the item
 Defect evidence (e.g. a photo or video of the item, a photo of the defective area (if it is possible to
take a photo), a photo of the packaging, other).
 Product name
 Order number
When submitting a complaint, You must indicate how You wish the claim to be resolved:
 To replace the defective goods with quality items
 To supplement the incomplete goods with missing components
 To apply a discount to the goods, e.g. reduce the price of the goods accordingly
 To refund the money paid
 To receive store credit
In case You are required to return the goods back to us, You will be responsible for paying the return
shipping costs.
The goods must be returned in the original packaging (with instructions and/or warranty card, if they were
delivered with the product).
Further information
This Policy applies only to the refunds for the goods and services sold by our Company. Our Policy does
not apply to the refunds for the goods and services offered by other companies or individuals.